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Privacy Policy

 

Effective Date:  1 Jan 2026

Nalanda Retreat (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://nalandaretreat.com. By using our website, you agree to the terms of this Privacy Policy.

If you have any questions or concerns about how your data is handled, you may contact us at Contact Us.


1. Information We Collect

We may collect the following types of information:

a) Personal Information:

  • Name, email address, phone number, and any other details you provide via contact forms, newsletter subscriptions, or booking inquiries.

b) Usage Information:

  • Information about how you interact with our website, including pages visited, time spent, browser type, and IP address.

c) Cookies and Tracking Technologies:

  • We use cookies, web beacons, and similar technologies to improve your experience, analyze traffic, and serve personalized content and advertising.


2. How We Use Your Information

We use your information for purposes including:

  • Responding to inquiries and providing services.

  • Improving our website and user experience.

  • Sending promotional emails or newsletters (with your consent).

  • Analyzing website usage through tools such as Google Analytics.

  • Personalizing and measuring the effectiveness of online advertising, including Facebook Pixel and other social media platforms.


3. Analytics and Third-Party Services

We use third-party services to help us understand website usage and improve our offerings:

  • Google Analytics: Tracks user behavior, page views, and traffic sources. Data is anonymized where possible.

  • Facebook Pixel: Enables retargeting and measuring the performance of ads on Facebook and Instagram.

  • Other Advertising Platforms: May use cookies and tracking to deliver relevant ads.

These services may collect information such as IP addresses, browser types, and interactions with our website. We do not share your personal information with advertisers without consent.


4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

  • Consent: When you voluntarily provide information through forms or subscriptions.

  • Legitimate Interests: To improve website functionality, provide services, and run marketing campaigns.

  • Legal Obligations: When required by law.

You have the right to withdraw consent at any time where processing is based on consent.


5. Your Rights Under GDPR

If you are an EU/EEA resident, you have the following rights:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your personal data (“right to be forgotten”).

  • Restrict or object to processing.

  • Receive your data in a portable format.

  • Withdraw consent for data processing.

To exercise your rights, contact us at Contact Us.


6. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, or fulfill legitimate business purposes. Usage and analytics data may be stored in anonymized form for longer periods to improve website performance.


7. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

  • Trusted service providers (e.g., website hosting, email services, analytics providers).

  • Legal authorities if required by law.

  • Third-party advertising and social media platforms, strictly for analytics or retargeting, under GDPR-compliant agreements.


8. Cookies

Our website uses cookies to enhance user experience, including:

  • Necessary cookies: Essential for website functionality.

  • Performance cookies: Collect anonymous usage data.

  • Functional cookies: Remember preferences and settings.

  • Advertising cookies: Track user activity for targeted ads, including Facebook Pixel.

You can manage cookies via your browser settings. Opting out may affect website functionality.


9. Security of Your Data

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.


10. International Data Transfers

Some of our third-party service providers may store or process your information outside your country. Where required by law, we ensure adequate protection through GDPR-compliant mechanisms, such as standard contractual clauses.


11. Children’s Privacy

Our website is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware of such data, it will be deleted promptly.


12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the “Effective Date” updated. We encourage you to review this page regularly.


13. Contact Us

For questions, concerns, or requests regarding your personal data, please contact us at:

https://nalandaretreat.com/contact-us


This policy ensures compliance with GDPR, explains analytics and social media usage, and provides transparency for your visitors.


If you want, I can also draft a GDPR-compliant cookie consent banner and text specifically for this website that integrates with analytics and Facebook Pixel. That would make your site fully compliant.

Do you want me to create that next?